inzpire Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, an agent/homeowner may feel these images do not meet those expectations. In this case, inzpire Photography will work closely with the agent/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. If a return trip is requested due to issues in the photos regarding decluttering, additional photos not specifically requested prior to shoot, or other aspects that are not directly the responsibility of inzpire Photography, there will be a charge. A minimum re-shoot fee of $70 will be charged to the agent/client, unless it is the direct responsibility of the photographer then there will not be a charge (i.e. missing specific shot requested prior to shoot).
Everyone has a different idea of their "best photo" but prior to hiring inzpire Photography, please carefully review our photo and video Gallery as there will be no refunds issued to clients who are not happy with the "style" of photography. “Style” refers to image angles, color, and any other visual aspect of the photo.
inzpire Photography is the exclusive copyright holder of the image. Full image rights are not sold or granted, clients only receive licenses. Licensing may be obtained for various applications of images, please refer to Photo Rights and Usage for Real Estate Photography.
Failure to pay for the images will result in a copyright infringement/violation. You will be required to remove the image(s) from any electronic or printed form of advertisement within 24 hours. Failure to stop using them will result in legal action.
Real Estate Photography and Videography: The original agent/client who paid for the service has permission to use the images on any electronic or printed form of advertisement for the promotion of that property. The licensing agreement is valid only for the duration the home/property is listed for sale and cannot be reused without specific written permission from inzpire Photography.
inzpire Photography must be made aware, credited, and compensated for any printed or digital publication/use where photos are not being used for the direct marketing of the sale of the property.
Agents/clients may not sell, transfer, or gift any images for any reason to any third party, especially to another agent who takes over an expired, withdrawn, or cancelled listing. These third parties also include sellers, builders, stagers, and any other contractors associated with the property or agent. ** Note that image licenses are non-transferable.
inzpire Photography reserves the right to re-license the photos.
Once photos have been delivered, the agent and/or homeowner may not make any digital alterations, editing, or use Photoshop (or similar editing tools) to edit/ change the photos unless to crop the images. If there is an issue or concern with editing or photos please contact inzpire Photography, but do not make alterations as this is a violation of copyright.
"Community shots" such as golf course, clubhouse, fitness centers, subdivision signs, etc., may be licensed in conjunction with property photos in order to market the listing. inzpire Photography retains all rights to every photo and therefore these shots are stock images. Using the photos in other marketing or in conjunction with other properties, is prohibited unless additional licensing is purchased.
By scheduling a service with inzpire Photography you agree that the property is ready for photos to be taken. You also understand that we charge a $50 service fee when we must return to a property in which it is not our fault. This includes, but is not limited to: property not ready, staging incomplete, construction, agent/owner not home, no key in lock-box, etc. This does include partial photo shoots where the exterior may not be ready or certain rooms are incomplete and the photographer is required to return.
We also understand things come up or may change but if a property is rescheduled or cancelled within 24 hours of the scheduled shoot time, there will be a $50 fee. Any cancellation within 2 hours of the shoot or once the photographer has arrived will be subject to 100% of the package amount.
Agents and homeowners are expected to have the property cleaned and staged prior to the photo shoot. If the property is not ready to be photographed you should make every effort to reschedule 24 hours prior to the shoot. inzpire Photography is not responsible for staging, cleaning, decluttering, or landscaping.
We are not a staging service, cleaning service, or a landscaper...we are a photography service. Even though we do not mind moving/ removing small manageable items at our own discretion, there will however be a "staging/convenience fee" added if we are required to move or prepare a property before photography can commence. There is by no means an obligation by the photographer to do these actions. Please view our Pre-Shoot Checklist.
We photograph in all weather except for rain. If rain is present the client will be given the option to reschedule at no additional charge. Weather should however be evaluated several days prior to the shoot to prevent any rescheduling. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived).
A minimum of 72 hours notice is recommended when scheduling for a property shoot. A request for photos to be completed and delivered in under 12 hours from time of shoot is subject to an additional $50 rush fee.
Should the property require more than 35 minutes travel, an additional cost of $50 will apply, this can be negotiated at the time of booking as distances may vary and the previous shoot or next shoot may be in the near vicinity. A larger travel surcharge will be assessed for properties significantly out of that range. Properties in rural or remote areas may be subject to additional travel fees depending on the extent of the distance from a major paved roadway.
We generally don't do weekend shoots but should this be absolutely unavoidable for your client and we are available, then this will be quoted separately. Note that these will be charged at double the standard daily price rate(s).
For most standard real estate shoots, inzpire Photography guarantees a 24 hour or less turn around time. Some photo shoots of larger properties or with extensive editing/special requests, such as luxury, twilight, and aerial videography may take up to 48 hours. inzpire Photography will also maintain a photo backup and provide access to the final images for up to 60 days after the photos are delivered to the client via download link. After 60 days, inzpire Photography cannot guarantee the photos will be available, however if they are, there will be a $30 retrieval fee if the client requests another copy. We highly recommend that you download the photos/video immediately after receiving the final downloadable link(s) as this will ensure no future issues or retrieval fees.